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Windows 11 Pro lets SUSI&James transform business communication

Updated: Jul 26


SUSI&James aims to revolutionize business communication through artificial intelligence. Their voice assistants, aptly called "digital employees," interact with customers and take action remarkably naturally. This is achieved by leveraging machine learning, natural language processing, and deep learning.


These AI-powered assistants extend beyond the office environment. Imagine a test driver conversing naturally with a co-driver, not human but powered by AI. While the driver focuses on the road, this virtual co-pilot records maneuvers detects anomalies, and logs data in real-time, enhancing safety and efficiency.


By automating and optimizing communication-heavy tasks, SUSI&James empowers businesses to save time and money, minimize errors, and maintain high-quality standards. This value proposition hinges on the company's ability to support its remote developers, especially amidst an ever-changing cybersecurity landscape.


For Julian Gerhard, CTO of SUSI&James, Windows 11 Pro devices represent a key security measure. With built-in security features, Julian can dedicate less time to managing threats and more time to fostering employee creativity and driving innovation.



Windows 11 helps keep the developer environment secure with layers of out-of-the-box security including hardware-backed protection.


“The most important thing is a secure development environment”


As CTO, Julian Gerhard understands the criticality of data protection during AI assistant development. Developers constantly handle sensitive information on their devices and when communicating externally. His primary concern is the potential for accidental data leaks due to human error.


Julian emphasizes the security benefits of Windows 11 Pro: "It helps keep the developer environment secure; it has everything I need to ensure that." Out-of-the-box features like hardware-backed protection provides layered security. He cites a real-world example: "To work with the auto industry, our security certificates rely on TPM 2.0 for daily operations, ensuring device security. That's a remarkable advantage of Windows 11 Pro."


Julian also appreciates the simplified management of individual development environments: "All my colleagues have their setups, including firewalls and VPNs. Managing each one individually would be a huge workload. Windows 11 Pro helps alleviate that burden."


We need strong security without losing productivity. So TPM 2.0 is a game changer.

- Julian Gerhard, CTO SUSI&James




“With Autopilot, it’s easy to deploy a wide range of devices” 


Time management is crucial for Julian, and his focus is clear: "My daily work revolves around creating the best possible AI-powered customer experience. We simply don't have the luxury of spending hours setting up individual devices."


He found Windows Autopilot a game-changer for efficient deployment: "Having used various Windows versions for 20 years, I'm truly impressed with Windows Autopilot's zero-touch deployment. Setting up a company device has never been easier. It takes less than 10 minutes from unboxing to a fully functional Windows 11 Pro machine. That's a huge win for someone with a packed schedule."


The smooth transition to Windows 11 Pro exceeded Julian's expectations: "Everything just worked seamlessly after rollout. My employees can simply use it without needing to worry about managing complex configurations or enhanced phishing protection."



“Windows 11 Pro helps us bring humanity to technology”


Julian emphasizes the future-proofing role of technology: "I firmly believe that within the next 20 years, nearly every company will be forced to become a technology company. A reliable OS is essential to create and evolve that technology."


Windows 11 Pro empowers SUSI&James to go beyond mere technology creation. They're revolutionizing business interactions with natural language processing. Julian describes it as "AI with a heart." Their philosophy? "It's not just about the business process; it's about infusing communication with machines with emotion as well."


Success in this field requires a blend of technical expertise and passion, as Julian acknowledges: "I'm deeply passionate about technology – it's paramount for the future."



“Windows 11 Pro gives me the confidence to focus on our core business”


Marcel Martini, SUSI&James' Managing Director, prioritizes exceptional software development for clients. Windows 11 Pro empowers its developers to achieve this goal from any location, with built-in security features activated by default.


Marcel explains, "Software is our core asset, so safeguarding it is paramount. We also handle highly confidential customer data, necessitating secure storage, processing, and device protection. Windows 11 Pro combined with Microsoft Intune ensures this comprehensive security."


For SUSI&James, robust security acts as a business driver, paving the way for collaborations with Germany's leading automakers. As Marcel highlights, "Our focus lies in building intelligent software solutions. Securing contracts with major players in the industry brings me great satisfaction."


Working with the German automotive industry, we’re required to prove we’re secure. So, Windows 11 Pro was an easy choice.

- Marcel Martini, Managing Director, SUSI&James




Image depicting business communication.



“We don’t need to spend a lot of time managing our own IT”


Marcel, a frequent remote worker, appreciates the seamless login experience offered by Windows Hello passwordless and the flexibility to switch between touch, pen, and keyboard. From a business standpoint, he particularly values the smooth integration of Windows 11 Pro with cloud services like Microsoft Entra ID.


As Marcel puts it, "The ease of setting up new devices, enrolling security rules, and monitoring device status is a huge benefit. It significantly reduces the time we need to dedicate to internal IT management."


Another key factor for Marcel is the impressive 99.7% application compatibility. He highlights, "The ability to seamlessly integrate development software and interact with various devices and operating systems is crucial for my team. Windows 11 Pro truly empowers us to run our business efficiently."



Building the go-to AI app for B2B companies


Windows 11 Pro alleviates the daily IT workload, allowing Marcel to focus on fostering innovation. As he emphasizes, "We want our team's energy and skills directed towards creating exceptional software for clients, not maintaining devices. We're not just building an AI application; we're delivering solutions to real business challenges. Our vision is to create fully configurable digital employees that cater to every aspect of a B2B process, not just voice interaction."


Marcel's ultimate ambition is for SUSI&James to become synonymous with business AI applications, the go-to name for streamlining business processes. He concludes with a smile, "My dream is for people to one day ask each other, 'What does your SUSI do for you?'"


SUSI&James leverages AI-powered voice assistants to revolutionize B2B communication. Windows 11 Pro empowers them to prioritize innovation by streamlining device deployment and providing robust out-of-the-box security, minimizing disruptions for their development team.

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